Business IT Support
We look after your computers, Microsoft 365, network and security, so your team can get back to work. One call reaches someone who already knows your setup.
Sound familiar?
Most small businesses don't have time to manage their own IT. These are the kinds of things we take off your plate.
Setting up a new employee takes days instead of minutes
No one is quite sure who has the admin passwords
Email or Wi-Fi problems keep coming back
You want to be sure your business is protected from scams and break-ins
What we manage
Email, Teams, OneDrive and SharePoint set up correctly, with licenses and user accounts kept organized.
Every computer kept updated, protected and set up the same way, so new equipment is ready to use on day one.
Secure sign-in, email filtering and protection against viruses and phishing, checked regularly so nothing slips.
Reliable office networks, firewalls and guest Wi-Fi, designed for how your space is actually used.
Shared files organized and backed up, with servers maintained so they keep running.
Accounts set up for new staff and closed properly when someone leaves, plus straight advice when it's time to buy.
Recommended for businesses
We manage your computers and Microsoft 365 for you, all year long. You get prepaid support hours at a discounted rate and someone who knows your business when you call.
Need less coverage? Our Business plan includes fewer hours, and hourly support is available too.
15 hours of remote support each year
Computers and Microsoft 365 managed for you
Discounted rate for additional hours
Unused hours roll over when you renew
One yearly price, no per-computer fees
Advice when it's time to buy new equipment
Why businesses choose us
You won't have to explain your systems from scratch every time you call.
We check on client systems every day, so many issues are handled before you notice them.
We explain what happened and what we did, without the jargon.
Most fixes happen remotely in minutes. When hands-on work is needed in South Jersey, we come to you.
“We hired Shaun to keep our computers and systems running for our 40-person software engineering firm - called Smarter Agent. We have had a multi-year successful partnership with Shaun from when we were a start-up.”
Brad Blumberg, Founder, Smarter Agent Mobile
Common questions
Yes. Most of our support is done remotely, so we work with businesses anywhere in the U.S. Onsite visits are available in South Jersey.
No. Our plans are one yearly price that includes a set number of support hours, no matter how many computers you have.
Additional time is billed at a discounted rate for plan customers. Unused hours roll over when you renew.
Yes. We'll review how it's set up, fix anything that needs attention, and manage it going forward.
Yes. Hourly support is available. Plans are the better value if you need help more than once in a while.
Through a secure remote session that you approve. You can watch everything we do, and the connection ends when we're done.
Book a free 20-minute call and we'll help you pick the right plan for your business.
